Technology Department

Whereas many Town departments provide their services directly to the citizens, businesses or other external agencies, the Information Technology Department's primary customers are other Town departments. The fundamental role of the IT Department is to support Town departments, offices and bureaus, in the implementation of their plans to deliver services to citizens, staff, students and other customers.
These systems and technologies provide department personnel with information relative to their operations, support strategic planning, promote effective resource management, enhance customer service and promote internal and external communications. The Information Technology Department and the technologies it can implement are major resources for increasing Town productivity and effectiveness.
The Technology Department supports the following Town agencies:
  • Clinton Board of Education
  • Clinton Police Department
  • Clinton Volunteer Fire Department
  • Communications Center
  • CRAHD - CT River Area Health District
  • Department of Finance
  • Department of Land Use Department
  • Department of Public Works
  • Office of 1st Selectman
  • Office of Emergency Management
  • Office of Fire Marshal
  • Office of the Tax Assessor
  • Office of the Tax Collector
  • Office of the Town Clerk
  • Parks & Recreation Department
  • Probate Court
  • Registrar of Voters
  • Social Services Department
  • Town Hall Maintenance Department
  • Town of Clinton Building Department
  • Youth and Family Services Bureau
The department assumes the following responsibilities for all IT projects and systems including:
  • Communications Implementation, Maintenance and Support
  • Contingency Planning
  • Data Analysis, Backup and Restoration
  • Database Programming
  • Disaster Recovery Planning
  • Employee Computer Education
  • GIS (Geographic Information Systems)
  • Hardware and Software Consultation, Implementation, Maintenance and Support
  • Helpdesk Support
  • Inventory Management
  • IT Project Management
  • IT Contract Negotiation and Management
  • Internet Security
  • License Compliance
  • Outside Vendor Liaison
  • Policy Development
  • System and Data Security
  • System and Network Design and Integration
  • Telephone System Implementation, Maintenance and Support
  • Technology Research
  • Web Development, Maintenance and Support
  • Voicemail Implementation, Maintenance and Support
In addition to the initiatives listed above, the Information Technology Department is continuing to research the following emerging technologies:
  • Global Positioning System Technologies (GPS)
  • Computerized Maintenance Management Systems
  • E-Commerce Applications
  • Asset Management Systems
  • Departmental Application Enhancements
  • Standardization and Integration of Core Systems
  • Upgrade, Replace and Enhance IT Assets
  • Internet Technologies
  • Data Warehousing Architecture
  • Document Imaging and Workflow
  • GIS Technologies